Process Excellence

Organizations are made up of a series of processes carried out by the most important asset, your people. Do you want to increase productivity and profitability? Are you looking to drive down costs without sacrificing quality? Do you want to improve your product or service quality? Do you want to build and maintain a loyal customer base to gain the competitive edge? Our approach to process improvement is rooted in the fact that it is a leadership philosophy of continuous improvement. It is strategically centered, leadership driven, customer focused, and team member supported.

Our Approach:

Where driven by customer complaints, competitor innovations or process performance, we work with you to find the right tool to address the issue. Facilitations are conducted with team members to address the root cause of issues, to identify and minimize process waste or to limit process variation. Facilitation trains team members in the tools and techniques of process excellence, plus provide them with the practical experience of applying the tools to real world issues. Our job is to promote self-sufficiency, not create dependency.

Consulting Services

The Results Are Measurable:

Cycle Time Reduction

Improved Capacity
Lower Unit Costs
Shorter Cycle Times
Improved Employee Morale
Improved Customer Satisfaction
Higher ROA (Return on Assets)
Greater Productivity
Greater Customer Responsiveness
Quicker Time to Market
Increased Effectiveness
Improved Profitability
Improved Competitiveness

Variation Reduction

Improved profitability
Improved customer loyalty
More loyal employees – less turnover
Increased productivity
Less waste and improved operating costs
Less rework
Improved effectiveness
Quicker time to market
Greater innovation
Lower unit costs
Improved risk management

Contact us to find out how we can work side-by-side with your business to clearly understand your objectives and capabilities to define a clear and pragmatic strategy. Together we can help you to reach new heights!