Forward-thinking organizations know the value of investing in employee engagement. They have seen the statistics from Gallop and others showing billions lost each year by companies. According to Bob Kelleher, author, speaker, and principal at The Employee Engagement Group,
- Engaged (Employees are highly involved in and enthusiastic about their work and workplace. They are psychological “owners,” drive performance and innovation, and move the organization forward).
- Disengaged (Employees are psychologically unattached to their work and company. Because their engagement needs are not being fully met, they’re putting in time — but not energy or passion — into their work).
- Actively Disengaged (Employees aren’t just unhappy at work — they are resentful that their needs aren’t being met and are acting out their unhappiness. Every day, these workers potentially undermine what their engaged coworkers accomplish).
An engagement culture is one where employees feel respected, they trust their supervisors and leaders, they feel informed and in control, and they are afforded opportunities to build relationship with fellow team members. We begin by measuring the level of engagement and alignment in the organization. We work with leaders, specifically direct supervisors and managers using individual coaching and group leadership development programs. They strengthen their style of inter-personal communication, leadership, evaluation, and problem resolution skills. Improvement of engagement is not about firing the actively disengaged, it is about capturing the heads and hearts of engaged and disengaged.
The Results Are Measurable:
Companies with engagement scores in the top quartile, outperform their competitors by 20% profitability, 20% sales and 10% customer satisfaction.
Contact us to find out how we can work side-by-side with your business to clearly understand your objectives and capabilities to define a clear and pragmatic strategy. Together we can help you to reach new heights!