Process Excellence

Organizations are made up of a series of processes carried out by the most important asset, your people. Do you want to increase productivity and profitability? Are you looking to drive down costs without sacrificing quality? Do you want to improve your product or service quality? Do you want to build and maintain a loyal customer base to gain the competitive edge? Our approach to process improvement is rooted in the fact that it is a leadership philosophy of continuous improvement. It is strategically centered, leadership driven, customer focused, and team member supported.

Our Approach:

Where driven by customer complaints, competitor innovations or process performance, we work with you to find the right tool to address the issue. Facilitations are conducted with team members to address the root cause of issues, to identify and minimize process waste or to limit process variation. Facilitation trains team members in the tools and techniques of process excellence, plus provide them with the practical experience of applying the tools to real world issues. Our job is to promote self-sufficiency, not create dependency.

The Results Are Measurable:

Cycle Time Reduction

  • Improved Capacity
  • Lower Unit Costs
  • Shorter Cycle Times
  • Improved Employee Morale
  • Improved Customer Satisfaction
  • Higher ROA (Return on Assets)
  • Greater Productivity
  • Greater Customer Responsiveness
  • Quicker Time to Market
  • Increased Effectiveness
  • Improved Profitability
  • Improved Competitiveness

Variation Reduction

  • Improved profitability
  • Improved customer loyalty
  • More loyal employees – less turnover
  • Increased productivity
  • Less waste and improved operating costs
  • Less rework
  • Improved effectiveness
  • Quicker time to market
  • Greater innovation
  • Lower unit costs
  • Improved risk management

Contact us to find out how we can work side-by-side with your business to clearly understand your objectives and capabilities to define a clear and pragmatic strategy. Together we can help you to reach new heights!